Warranty Information

2 years

on base and seat frame

If a defect arises during the Warranty Period, Sentire Med will, at its option: (a) provide replacement parts that are new and/or previously used parts that are equivalent to new in performance and reliability to the defective parts or, with your consent, are at least functionally equivalent to the parts they replace; or (b) exchange the affected Product with a functionally equivalent Product that is new or formed from new and/or previously used parts that are equivalent to in performance and reliability or, with your consent, a Product that is at least functionally equivalent to the Product it replaces.

This warranty excludes: normal depletion of consumable and/or wearable parts (such as trim components and covers for the seat and back cushion) unless failure has occurred due to a defect in materials or workmanship; and damage resulting from abuse, accident, modifications, unauthorized repairs, or other causes that are not defects in materials and workmanship.

Further this warranty does not cover any labor costs that may be incurred in connection with installation or repair of your Product. The Product could be sold primarily through third-party distributors and/or resellers, which provide warranty repair services to Sentire Med customers, who may or may not charge fees for their repair labor under separate terms and conditions.

Wheelchair loss or user damage are not covered under warranty

This warranty is valid solely for customers who purchased their Product directly from Sentire Med or an authorized third-party distributor or reseller in the United States. This warranty is not valid outside of the United States and Canada.

No person other than Sentire Med™ is authorized to modify this limited product warranty.